6 min read

How to set up mail forwarding in New Zealand

With mail forwarding, you can ensure all your mail is delivered to your new address and stay on top of your correspondence.
By · Updated November 7, 2024
How to set up mail forwarding in New Zealand

Moving companies service

Budget-friendly moving service trusted by thousands of customers across Auckland and the rest of New Zealand
What are you moving?
Newshub Stuff SCOOP Yahoo!

Mail forwarding is a service that allows you to redirect your physical mail from one address to another. Whether you're moving to a new city in New Zealand or relocating overseas, mail forwarding is a convenient solution to ensure you don't miss out on any important letters or deliveries.

Why set up mail forwarding in New Zealand?

When you move, there are lots of things you need to remember. With a lot going on, it's easy to forget the importance of redirecting your physical mail. Without mail forwarding, your letters and packages will continue to be delivered to your old address, potentially causing delays and missed opportunities.

You may miss important bills, letters from friends and family, or replacement cards from your bank. By setting up mail forwarding, you can ensure that all of your mail is delivered to your new address and stay on top of your correspondence.

How to set up mail forwarding in New Zealand

To set up mail forwarding in New Zealand, follow these steps:

  1. Visit the New Zealand Post website and select the Mail Redirection service.
  2. Choose the type of redirection you need, either personal or business.

  3. Select the length of time you require the service for (up to 12 months).

  4. Enter your old address and the new address you want your mail redirected to.

  5. Confirm the details and pay for the service.

New Zealand Post will redirect your mail within five working days of receiving your application.

It's important to note that mail forwarding only applies to physical mail, not to emails or other electronic correspondence.

When should I set up mail forwarding?

You can set the date you want your mail to begin forwarding to its new location online. New Zealand Post requires you to set up a redirection online at least four working days before you want redirection to start or six working days if applying in person at an NZ Post store.

In short, it’s always a good idea to set up a redirection two weeks before you need redirection to start. This means if you have any issues, you’ll have enough time to sort them out before you move out of your home.

What do I need to apply?

The NZ Post website requires a New Zealand Passport or NZ Driver's Licence to apply online. If you’re not a New Zealand resident or haven’t applied for a driver's licence here, you won’t have the right documentation to do this. In this case, you can apply in-store.

Will this take care of all the mail I’m expecting to receive?

Setting up a redirection with NZ Post only redirects mail sent through this service. Ordering an item online and delivering it to your old address via a courier will not be redirected.

One easy way to ensure your mail gets delivered is to change your autofill information online. If you shop online using Chrome or Safari or an iPhone or Android to make purchases, you can change your address preferences to ensure your new address auto replaces your old address.

How long should I set up mail forwarding?

There’s no period for how long you should set up mail forwarding. Keeping mail forwarding for a month after your move will ensure you don’t miss any urgent mail. It’s important to note that mail forwarding is not a substitute for changing your address with banks and other services. You’ll still need to update your information with each service that uses your address.

How much does mail forwarding cost?

The cost of mail forwarding in New Zealand depends on the time you require the service and the type of redirection you need. For personal mail, redirection costs $34.80 for up to three months, $69.60 for up to six months, and $104.40 for up to 12 months. For business mail, redirection costs $43.50 for up to three months, $87.00 for up to six months, and $130.50 for up to 12 months.

It's worth noting that these prices are subject to change, and additional fees may apply for redirections outside of New Zealand. It's a good idea to check the New Zealand Post website for up-to-date pricing and terms and conditions.

What if I’m between homes and have nowhere to send my mail?

Moving can throw up all sorts of scenarios where you may not have a secure home for an extended period. You may be staying at a friend's house, backpackers hostel or travelling with no fixed abode.

One of the catch-22s of moving to New Zealand is that banks and other services often require a mailing address (or proof of address) to open an account or apply for a rental. This process makes things very difficult if you’ve just moved to the country. If you can’t get your mail forwarded to your workplace or a friend’s house, there are still options for receiving mail.

How can I receive mail when I don’t have a physical New Zealand address?

Companies like Private Box can set you up with a virtual PO Box or street address to still receive parcels, letters, bills and important communication. They can forward your mail anywhere or you can pick it up at your leisure from one of their five locations around the country. You’ll receive a notification anytime you receive mail and can log into their app to request whether you want the item scanned for you to read digitally, sent to a new location, destroyed or collected.

Common services to notify regarding your change of address:

Once you’ve set up mail forwarding to your new address, you need to notify any services about your move. Here is a list of services you should notify about your change of address:

  • Bank and credit card companies

  • Insurance companies

  • Electricity, gas, and internet providers

  • Electoral role

  • Gym

  • School records

  • Club memberships

  • Physical publications

  • Lawyers offices

  • Doctor and dentist

  • Airline frequent flyer programmes

Whether you’re moving and want to ensure you don’t miss any mail or are travelling for an extended period and no longer have a physical address, mail forwarding is a great way to stay on top of your mail.

Setting up mail forwarding in New Zealand is a simple and affordable process. Following the steps above and paying the relevant fees, you can redirect your physical mail to your new address and avoid potential delays or missed opportunities.

Need help with your move? Wise Move can help. Find New Zealand's most reliable movers at a lower cost. Book your next move today.

Moving companies service

Budget-friendly moving service trusted by thousands of customers across Auckland and the rest of New Zealand
What are you moving?
Newshub Stuff SCOOP Yahoo!

What do our customers say?

Read reviews of Wise Move to learn stories from our customers.
$240
Massage chair
Auckland, Ōtara
Rolleston, Canterbury
10
Olga
Reviewed 5 hours ago
Ace Movers were absolutely fantastic! They clearly communicated the pick-up and drop-off times as well as the terms of engagement. They picked up the item from one island incredibly quickly and delivered it across the country without any issues or hassle. I could not recommend them highly enough!
$120
Bicycle
Wellington, Berhampore
Auckland, Morningside
10
David
Reviewed 6 hours ago
Brilliant service, thanks so much!
$200
Dining table
Hastings, Raureka
Auckland, Point Chevalier
10
Kirsty
Reviewed 6 hours ago
This moving company communicated well, were very well priced and went above and beyond to come back another day when the recipient missed the first attempt at delivery. Excellent service.
$100
Pantry
Wellington, Miramar
Wellington, Roseneath
10
Emma
Reviewed 9 hours ago
Great door to door service from Gurleen
$65
Wellington, Oriental Bay
Wellington, Ngaio
10
Nicole
Reviewed 9 hours ago
Gurleen was amazing, great communication, flexible and very careful with the delivery. Highly recommend :)
$180
New Plymouth, New Plymouth Central
New Plymouth, Westown
10
Alfred
Reviewed 9 hours ago
Reliable, did the job perfect. Recommend A+.
$1,250
Kauri side board, Wooden draws, Dresser antique
Kumeu, Auckland
Loburn, Canterbury
10
Nicola
Reviewed 10 hours ago
Very impressed with the service provided by Load Carrier, highly recommended. Great price, very good communication all the way through and very happy with the way our furniture was handled. Delivered in each room it was required. Would definitely use again.
$450
Mount Maunganui, Bay of Plenty
Auckland, Papakura
10
Tareq
Reviewed 10 hours ago
Shaun is nice guy who provides a hassle free professional service. Will definitely use his service in the future.

For every (wise)move

TradeMe purchase pickup and delivery service across NZ
TradeMe Delivery
Get your heavy-large TradeMe purchase picked up and delivered by our movers anywhere in NZ.
Learn more
Car transport nz
Car Transport
Our professional car transport teams from across New Zealand are the best at what they do.
Learn more
Motorbike transport nz
Motorcycle Transport
Our pros take everything into consideration when ensuring the safety and well-being of your bike.
Learn more
Piano transport
Piano Move
Moving a piano requires the expertise to ensure is kept safe and protected on the road.
Learn more
Furniture removals
Furniture Removals
Our teams will treat your possessions like they would their own, ensuring that the greatest care and diligence is taken.
Learn more
Pet transport nz
Pet Transport
During the transport our teams will ensure full care, well-being and friendliness as if they were our own.
Learn more
Boat transport nz
Boat Transport
Our transport teams will ensure your boats will be delivered safely, efficiently and on time.
Learn more