I wouldn’t used Wise Move to move a piano if I’d known it was a one man operation. There is no way due care can be given to moving something of that size with one person. Disappointed with how the piano was handled; it was basically bumped down the steps. The risk for further damage was also high as one person has limited control over a piano’s movement.
Response from DGD Logistics
I'm sorry to hear receive your feedback. Yet there was no damage and the piano was handled perfectly. I also mentioned that I work alone in my disclosures. Before the quote was accepted.