I experienced significant challenges in communicating with the carrier during the booking process. Initially, the lack of response to phone calls and text messages was frustrating. However, it's positive to hear that alternative platform like Wise Move provided a more efficient communication channel. It's also reassuring to know that closer to the pick-up date, the carrier's communication improved markedly, which likely helped in finalizing the details of my booking.
Response from A4dibble Pet Transport
We are not allowed to bypass the wisemove process once we have supplied you with a quote, we recommend clicking accept and then we can respond to all communication in regards to your booking.