Response from Star Pet Travel
This puppy was booked on a flight which was cancelled by Air New Zealand after the puppy had been checked in.
As a result I
arranged overnight accomodation with an Auckland based agent and the puppy flew the following day after several discussions with Air Nrw Zealand wthe client was informed as much as possible including been sent photos of his puppy.
Flying puppies into and out of Auckland is not easy due to frequent changes of flight schedules.
This is unfair review given the difficult circumstances which were beyond our control.
6.5
Mridul
Customer's feedback
Reviewed 17 November, 2021
Supermover
Recognising the best in industry
is a supermover, highly rated and committed to providing the greatest service.
A Supermover is someone who goes above and beyond in their services and is a shining example of how a Mover should be.
Superb, pleasant communication and smooth journey...
Proven experience
Completed 67 jobs
covering a distance of over 50,447km
This price is for Air NZ Flight Auckland to Dunedin and does not include a crate. Flights are restricted because of Covid and subject to availability. There may be the necessity to overnight your puppy in Auckland due the limited connecting flights. An additional charge would be made for this.
Air NZ are announcing a new flight timetable on the 23 October which may make it easier for you.
$450
final price
no hidden costs
BOOKED
Photos
Who you'll be booking
Star Pet Travel ensures quick, safe pet transfers with expert care during lockdown, coordinating with Air New Zealand and international airlines. Read more
Star Pet Travel
LOCKDOWN SERVICES - WE HAVE ALL REQUIRED APPROVALS TO OPERATE DURING THIS DIFFICULT TIME.
Flights are very difficult to obtain.
To ensure pets are delivered as quickly as possible we DO NOT DELIVER TO PERSONAL ADDRESS DURING LOCKDOWN. We have set points for pick up and drop off.
Star Pet Travel is a registered (Ministry for Primary Industries) pet travel agent, and booking agent for Air New Zealand and all other International Airlines. Since lockdown, we are also providing regular domestic pet transport by road. Our objective is to safely and as quickly as possible, move your pet from one home to another. Small numbers with a two-person vehicle and vet nurse accompanying your pets.
"Your Pet is our Passion"
Time frame
Collection Date flexible
Delivery Date flexible
Payment option
before collection
Payment method
cashcredit card
A recent review was rated as Exceptional from
Amanda
WISEST MOVE WE’VE EVER MADE! We couldn’t be any more happier for the professional service, love and care for our precious feline cargo.
Massive Ngā mihi Nui and Thank You so much to Betty and the wonderful Team, from the pick up in the South Island to the drop off point all the way up in Northland, communication was superb...
Reviewed 25 June, 2024
Read all (44) reviews
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Pet
Transport
Collection
Address
Wellsford, Auckland
Collection date
Between 08/11/2021 and 12/11/2021
Delivery
Address
Dunedin, Saint Kilda
Delivery date
Between 08/11/2021 and 12/11/2021
Driving distance
1,505km
21hours 32mins
We go above and beyond
We’ve set a new standard for thorough and thoughtful service.
Wise Move movers who are already making similar trips can bid on your request, leading to the best fixed price options and lower delivery costs for you.
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