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LOCKDOWN SERVICES - WE HAVE ALL REQUIRED APPROVALS TO OPERATE DURING THIS DIFFICULT TIME.
Flights are very difficult to obtain.
To ensure pets are delivered as quickly as possible we DO NOT DELIVER TO PERSONAL ADDRESS DURING LOCKDOWN. We have set points for pick up and drop off.
Star Pet Travel is a registered (Ministry for Primary Industries) pet travel agent, and booking agent for Air New Zealand and all other International Airlines. Since lockdown, we are also providing regular domestic pet transport by road. Our objective is to safely and as quickly as possible, move your pet from one home to another. Small numbers with a two-person vehicle and vet nurse accompanying your pets.
WISEST MOVE WE’VE EVER MADE! We couldn’t be any more happier for the professional service, love and care for our precious feline cargo.
Massive Ngā mihi Nui and Thank You so much to Betty and the wonderful Team, from the pick up in the South Island to the drop off point all the way up in Northland, communication was superb and pleasant and the journey smooth.
Our cats are now in their happy place, and so are we. All because of You. Wise Move. Thank You once again.
Highly Recommending You to all our friends, families and their pets 🤣🐈🐈⬛🐈🐈
Thank you for your review we appreciate feedback. When we are organising flights we do have limitations with Airline flight schedules but pleased we were able to get your puppy to your quicky.
Very pleased it was an experienced, professional pet travel service. Star pet travel was awesome term and we would highly recommend them for moving pets.
Response from Star Pet Travel
Thank you Lynn, you have a beautiful puppy we were pleased to be able to assist
Excellent service. Would have appreciated a little more communication but the time of year and New year holidays wasn't the best time to be booking transport etc. Otherwise couldn't fault the delivery of the two little kittens. Thank you so much 😊
Not fantastic communication but arrived earlier than expected and so waited for us to arrive which we really appreciate. Thank you for looking after our puppy so well
Very good service. Only blimp was driver could not find my pets vaccination book and said will post when found it is not a big thing for me if they dont find it. More importantly Betty is a good communicator and kept me updated about the journey. Pet arrived in good playful condition.
This puppy was booked on a flight which was cancelled by Air New Zealand after the puppy had been checked in. As a result I arranged overnight accomodation with an Auckland based agent and the puppy flew the following day after several discussions with Air Nrw Zealand wthe client was informed as much as possible including been sent photos of his puppy. Flying puppies into and out of Auckland is not easy due to frequent changes of flight schedules. This is unfair review given the difficult circumstances which were beyond our control.