Absolutely shocking no communications even got the list of goods wrong wasn't even asked about household items only beds n drawers, costed me 400 to move stuff I could have done on my own
Very disappointed n feel very ripped off and scammed by thus company
Reply from Right Choice Movers
Hi Young,
We value our customers' input and take all comments seriously. However, I would like to clarify a few points to ensure there’s no misunderstanding:
The quote we provided was based on the list of items you supplied. This list was confirmed by you twice—once via Wise Move and again via email.
Our movers delivered all items from the list you provided without charging anything extra.
Our team mentioned that there were four individuals present at the property who appeared intoxicated . Despite this, our movers remained professional and ensured everything was delivered to your new address as per the agreed terms.
While we strive to provide excellent service, negative feedback about undisclosed information or added items is disappointing, especially when we went beyond the agreed terms without additional charges.