Communication prior to accepting quote was great. As soon as quote accepted I hardly heard anything from them. They told me during quote process that it would arrive in Hamilton on Tuesday so I booked it in to the engineer for Wednesday. The Ute didn’t show up until Thursday and I had to chase them up to find out what the story was. When I did, the person I spoke to was very rude about the public holiday on Monday “obviously causing the delay”. It’s not like the public holiday just magically appeared, this should’ve been accounted for prior to telling me the Ute would arrive on Tuesday. Ute arrived on site absolutely filthy with road grime. Overall not great service at all, I’d recommend if you’re looking at this company you keep looking!!!
Reviewed
2 weeks ago