PACK & GO FREIGHT LTD
- New Zealand
- Rated 9.5 (Exceptional)
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Pack & Go Freight Limited is a Christchurch-based moving company. We specialize in full-house furniture moving, office relocations - either big or small, and intercity deliveries covering the entire South Island. Our team is highly trained to handle your valuable goods safely. Traceable references are available; please feel free to get in touch.FREQUENTLY ASKED QUESTIONS
1. DO YOU PROVIDE INSURANCE?
NO!
Customers must cover or provide their own insurance. We recommend customers to package their items in boxes for safety reasons. We will do our best ensuring we deliver the items in good condition, the way we found them.
2. DO YOU PROVIDE PACKAGING?
We can provide packaging if requested at an extra cost. Customers must provide packaging boxes and cello tapes. We provide blankets to cover big furniture and any fragile items.
LOCAL PICKUP/DELIVERY OF GOODS
Once a job has been booked, we get in touch with customer and arrange pickup time and we normally deliver straight after loading for locals. We advise customers to advise beforehand of any stairs or parking issues at the property.
INTERCITY PICKUP/DELIVERY OF GOODS
Once the job has been confirmed and booked, by then we would have already discussed pickup dates. Delivery time may vary for long distance locations, though updates of whereabouts during the trip will be updated to the customer. Sometimes if arrive late at a location, we can give the option of delivering early in the morning of the next day if the customer is comfortable.
PAYMENTS
Payments are required to be paid in full a day before our team arrives at the location. Cash to be handed over before starting the job at site. For jobs above $800, we require a half deposit as soon as the quote has been confirmed and accepted and the rest of the payment will be made a day before the team arrives on site.
CANCELLATION
If a customer wishes to cancel a local job, they can do so 3 days prior to the moving date, this allows us to rearrange other jobs. If a customer wishes to cancel an Intercity Job, we require 7 days’ notice.
Services
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Verified
- Identity
- Proof of address
- Phone number
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Supermover
Highly rated and committed to providing the greatest service
-
Completed 126 jobs
- Driven over 15,218km
- Has 74 active quotes now
Reviews
9.5
Exceptional
From 105 reviews
Communication
9.5
Punctuality
9.5
Care of Goods
9.5
Professionalism
9.5
7.0
Wiley
Rolleston
Communication and people are ok and willing to listen and help. But I would Not say this is a professional piano mover. My baby grand piano got delivered and just left there for the owner to put back the legs on and there’s no way for the owner(s) to put back the legs themselves. A professional piano movers should get the piano delivered AND put on the legs for the owner before they leave. Luck I managed to call some help otherwise would be terrible having the piano laying there without legs.
Overall they can do better ! !
Overall they can do better ! !
Reviewed
16 hours ago
Report review
10
Georgia
Christchurch
Great service that I'd recommend to friends and family. Great communication, professional and took all the stress away from my move.
Reviewed
3 days ago
Report review
10
Luis
Christchurch
Had a great time with very helpful and friendly people, Kudzi and Romeo!
Reviewed
1 week ago
Report review
10
Sydney
Christchurch
The Moving Team were Helpful and Efficient
I would highly recommend them to my family and friends
Thanks again Team
I would highly recommend them to my family and friends
Thanks again Team
Reviewed
1 week ago
Report review
10
D
Christchurch
Positive feedback received, but no comments left.
Reviewed
2 weeks ago
Report review
10
Nick
Christchurch
Friendly and listen well. Good communication.
Reviewed
3 weeks ago
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10
Mike
Christchurch
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5.5
Rajat
Christchurch
my furniture was damaged in front of me. Even if i have insurance or not, my furniture should be picked up with care.
I ended up paying more compared to other companies which was per hour rate - irrrespective of how many goods i have. The goods were not handled as per expectation
I ended up paying more compared to other companies which was per hour rate - irrrespective of how many goods i have. The goods were not handled as per expectation
Reply from PACK & GO FREIGHT LTD
We apologies for the inconivience cqus
Reviewed
2 months ago
Report review
10
Claire
Christchurch
Great service. Will use again.
Reviewed
2 months ago
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10
Teleya
Nelson
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8.0
Michelle
Renwick
Guys were very friendly and great to deal with. Would definately use again and recommend.
Reviewed
3 months ago
Report review
9.0
Amanda
Lowburn
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10
Ella
Christchurch
Friendly and helpful. Nothing was a problem and they helped our move go very smoothly.
Reviewed
3 months ago
Report review
10
Erwin
Prebbleton
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8.0
Euan
Christchurch
These guys were excellent. They took extra care and managed to make a stressful day a lot easier to handle. Would highly recommend them to anyone.
Reviewed
4 months ago
Report review
10
Sarah
Christchurch
Kudzi and his colleague (apologies - I can't remember his name), are great guys - excellent communication and positive can-do attitudes. We would definitely recommend.
Reviewed
4 months ago
Report review
10
Dharm
Nelson
Report review
6.5
Ackerm
Christchurch
It was agreed that my move for collection happened on Saturday 8.30am but it was not until 9.10am (40 min later) that I was told I had been rescheduled for 5pm.
This lead me to be wasting time getting ready and completely wasting my day waiting. If I had been let know before I would understand.
The move went smoothly at 5.30pm. The movers were careful, friendly and got the job done well.
This lead me to be wasting time getting ready and completely wasting my day waiting. If I had been let know before I would understand.
The move went smoothly at 5.30pm. The movers were careful, friendly and got the job done well.
Reviewed
4 months ago
Report review
10
Sunny
Rolleston
Excellent service, Driver and staff is very nice.
Reviewed
5 months ago
Report review
5.0
Hlusco
Darfield
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8.0
Marrma
Dunedin
Positive feedback received, but no comments left.
Reviewed
5 months ago
Report review
8.0
Owen
Dunedin
Report review
10
ELiza
Christchurch
Report review
10
Jhon
Christchurch
Kudzai is highly committed with the work he is doing. The delivery went well and no complaints so far.
Reviewed
5 months ago
Report review
10
Imagin
Timaru
Kudzai and team were fantastic and did a good job of keeping us up -to-date on the pick-up and delivery. Appreciated the quick replies to any questions we had. Would definitely use them again. Thanks so much!
Reviewed
5 months ago
Report review
10
Bill
Christchurch
Kudzi was outstanding. First rate communications friendly & amazing turnaround on delivery.
Our goods arrived in the same condition they left - so job well done.
I would happily recommend Kudzi along with Pack & Go Freight for any move.
Our goods arrived in the same condition they left - so job well done.
I would happily recommend Kudzi along with Pack & Go Freight for any move.
Reviewed
5 months ago
Report review
10
Tim
Christchurch
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10
Jg
Christchurch
Kudzai and his colleague moved our houselot of items efficiently and respectfully. They were extremely professional and accommodating. 10/10 service.
Reviewed
6 months ago
Report review
10
Anoushka
Nelson
The service was really good. We were contacted promptly to arrange pick up after booking confirmation and the team kept us updated on ETA for delivery.. friendly and professional service and all items in original condition.
Reviewed
6 months ago
Report review
10
Sarah
Blenheim
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