PACK & GO FREIGHT LTD
- New Zealand
- Rated 9.6 (Exceptional)
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Pack & Go Freight Limited is a Christchurch-based moving company. We specialize in full-house furniture moving, office relocations - either big or small, and intercity deliveries covering the entire South Island. Our team is highly trained to handle your valuable goods safely. Traceable references are available; please feel free to get in touch.FREQUENTLY ASKED QUESTIONS
1. DO YOU PROVIDE INSURANCE?
NO!
Customers must cover or provide their own insurance. We recommend customers to package their items in boxes for safety reasons. We will do our best ensuring we deliver the items in good condition, the way we found them.
2. DO YOU PROVIDE PACKAGING?
We can provide packaging if requested at an extra cost. Customers must provide packaging boxes and cello tapes. We provide blankets to cover big furniture and any fragile items.
LOCAL PICKUP/DELIVERY OF GOODS
Once a job has been booked, we get in touch with customer and arrange pickup time and we normally deliver straight after loading for locals. We advise customers to advise beforehand of any stairs or parking issues at the property.
INTERCITY PICKUP/DELIVERY OF GOODS
Once the job has been confirmed and booked, by then we would have already discussed pickup dates. Delivery time may vary for long distance locations, though updates of whereabouts during the trip will be updated to the customer. Sometimes if arrive late at a location, we can give the option of delivering early in the morning of the next day if the customer is comfortable.
PAYMENTS
Payments are required to be paid in full a day before our team arrives at the location. Cash to be handed over before starting the job at site. For jobs above $800, we require a half deposit as soon as the quote has been confirmed and accepted and the rest of the payment will be made a day before the team arrives on site.
CANCELLATION
If a customer wishes to cancel a local job, they can do so 3 days prior to the moving date, this allows us to rearrange other jobs. If a customer wishes to cancel an Intercity Job, we require 7 days’ notice.
Services
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Verified
- Identity
- Proof of address
- Phone number
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Supermover
Highly rated and committed to providing the greatest service
-
Completed 120 jobs
- Driven over 14,958km
- Has 37 active quotes now
Reviews
9.6
Exceptional
From 99 reviews
Communication
9.5
Punctuality
9.5
Care of Goods
9.5
Professionalism
9.5
10
Mike
Christchurch
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5.5
Rajat
Christchurch
my furniture was damaged in front of me. Even if i have insurance or not, my furniture should be picked up with care.
I ended up paying more compared to other companies which was per hour rate - irrrespective of how many goods i have. The goods were not handled as per expectation
I ended up paying more compared to other companies which was per hour rate - irrrespective of how many goods i have. The goods were not handled as per expectation
Reply from PACK & GO FREIGHT LTD
We apologies for the inconivience cqus
Reviewed
1 month ago
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10
Claire
Christchurch
Great service. Will use again.
Reviewed
1 month ago
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10
Teleya
Nelson
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8.0
Michelle
Renwick
Guys were very friendly and great to deal with. Would definately use again and recommend.
Reviewed
2 months ago
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9.0
Amanda
Lowburn
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10
Ella
Christchurch
Friendly and helpful. Nothing was a problem and they helped our move go very smoothly.
Reviewed
2 months ago
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10
Erwin
Prebbleton
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8.0
Euan
Christchurch
These guys were excellent. They took extra care and managed to make a stressful day a lot easier to handle. Would highly recommend them to anyone.
Reviewed
3 months ago
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10
Sarah
Christchurch
Kudzi and his colleague (apologies - I can't remember his name), are great guys - excellent communication and positive can-do attitudes. We would definitely recommend.
Reviewed
3 months ago
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10
Dharm
Nelson
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6.5
Ackerm
Christchurch
It was agreed that my move for collection happened on Saturday 8.30am but it was not until 9.10am (40 min later) that I was told I had been rescheduled for 5pm.
This lead me to be wasting time getting ready and completely wasting my day waiting. If I had been let know before I would understand.
The move went smoothly at 5.30pm. The movers were careful, friendly and got the job done well.
This lead me to be wasting time getting ready and completely wasting my day waiting. If I had been let know before I would understand.
The move went smoothly at 5.30pm. The movers were careful, friendly and got the job done well.
Reviewed
3 months ago
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10
Sunny
Rolleston
Excellent service, Driver and staff is very nice.
Reviewed
4 months ago
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5.0
Hlusco
Darfield
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8.0
Marrma
Dunedin
Positive feedback received, but no comments left.
Reviewed
4 months ago
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8.0
Owen
Dunedin
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10
Eliza
Christchurch
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10
Jhon
Christchurch
Kudzai is highly committed with the work he is doing. The delivery went well and no complaints so far.
Reviewed
4 months ago
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10
Imagin
Timaru
Kudzai and team were fantastic and did a good job of keeping us up -to-date on the pick-up and delivery. Appreciated the quick replies to any questions we had. Would definitely use them again. Thanks so much!
Reviewed
4 months ago
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10
Bill
Christchurch
Kudzi was outstanding. First rate communications friendly & amazing turnaround on delivery.
Our goods arrived in the same condition they left - so job well done.
I would happily recommend Kudzi along with Pack & Go Freight for any move.
Our goods arrived in the same condition they left - so job well done.
I would happily recommend Kudzi along with Pack & Go Freight for any move.
Reviewed
4 months ago
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10
Tim
Christchurch
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10
Jg
Christchurch
Kudzai and his colleague moved our houselot of items efficiently and respectfully. They were extremely professional and accommodating. 10/10 service.
Reviewed
5 months ago
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10
Anoushka
Nelson
The service was really good. We were contacted promptly to arrange pick up after booking confirmation and the team kept us updated on ETA for delivery.. friendly and professional service and all items in original condition.
Reviewed
5 months ago
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10
Sarah
Blenheim
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8.5
Shane
Christchurch
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10
Monica
Christchurch
Kudzai and his team provided a professional and efficient service. They were slightly late on the pickup, due to other jobs but let me know well in advance of this. Communication was great the entire process and all items were delivered on time and in perfect condition. Thank you so much team!
Reviewed
5 months ago
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10
Coley
Queenstown
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9.0
Jason
Spotswood
Great communication and service but unfortunately the truck was small so some stuff was left there and a couple of damaged items such as our freezer plug cord was very damaged and now won’t go at all. So on long weekend had to go and buy a new freezer.
Reviewed
5 months ago
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9.5
Joel
Queenstown
Great service from Kudzai and the team! Very helpful with the move and they were very keen to make sure all my valuables were protected.
Reviewed
5 months ago
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10
Michael
Dunedin
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