Response from Old BUCK in a TRUCK
Thank you for your feedback! We're thrilled you appreciated our competitive pricing and communication. We'll strive to improve our timeliness and look forward to serving you even better next time.
The ferry was delayed and almost canceled due to big swells
I drove almost 7 hours non stop to make up time from pickup .
Many things can go wrong and something did
Also I gave you a estimated time of arrival and updated as I could but I had multiple pickup and drop offs and this itself takes time to let everyone know .
From now on I will give timeframes or over estimate the time it will take .
And I think 4 out of 10 is unfair and would be like I delivered the next day not a hour or 2 late .