Initially communication was great, super responsive on the site. I chose this mover as they said they were available to collect the good at the time in enquired for.
However, on the day, close to agreed time, they reach out and ask if it’s possible pick up and deliver approximately three hours later. It was pure luck both parties were available to do so. Then, it was delivered in the rain, and rather than check to see if the vehicle could come down my driveway (which most can) wheeled in down on a dolly, uncovered. Also didn’t message as specified in the original booking to text when they were on the way.
All in all, not the worst.
I got the item on the day we had agreed, but I wouldn’t be comfortable recommending, or booking with them again.
Reviewed
3 weeks ago