NZ Load Moving

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9.5
Outstanding
From 471 reviews
Communication
9.5
Punctuality
9.5
Care of Goods
9.5
Professionalism
9.5
10
Nick
Christchurch
Great pick up and delivery at arranged times highly recommended
Reviewed 1 week ago
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9.5
MaryAnne
Auckland
Battered small kauri table, Large wheeled suitcase Battered small kauri table, Large wheeled suitcase
The communication was excellent, the pickup was rapid, the men showed initiative finding the items through the open door and delivery was in the requested location when no one was home. Another VERY SUCCESSFUL Wise Move!!
Reviewed 1 week ago
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3.0
Meg
Blenheim
Drawers, 2x stools, Mirror, Small box
Lovely people but not good service. Always late. Furniture not wrapped in blankets or secured in van. Some damage in transit.
Reviewed 1 week ago
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9.5
Marc
Lower Hutt
Contiki
Positive feedback received, but no comments left.
Reviewed 2 weeks ago
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8.0
Craig
Christchurch
Positive feedback received, but no comments left.
Reviewed 3 weeks ago
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8.5
Jade
Wellington
Paddle board
Positive feedback received, but no comments left.
Reviewed 3 weeks ago
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9.5
Rose
Upper Hutt
Positive feedback received, but no comments left.
Reviewed 3 weeks ago
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10
John
Paraparaumu
First time I have used this site so not sure what standards are normal. Great service by the Mover, only comment I would have is it took almost a week to pick up, but once that happened it all went smoothly from there. Thanks, will use again
Reviewed 3 weeks ago
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2.0
John
Wellington
Damaged our machine and tried to lie and say he didn't but have it on camera. Won't take any responsibility for it and had now said it's customer loading and unloading and insurance is our problem. Didn't say any of this upfront. Dishonest and lied. How do you manage a business when you operate like that
Response from NZ Load Moving
Please be trustworthy here.

Firstly, you haven't paid for our service, and secondly, you are being dishonest. You took our service for free, and now you are trying to save your money by making up stories to avoid payment.

We have called you many times, but you haven't replied and are attempting to make accusations to not pay.

Nothing happened to the machine, as we delivered it in good condition.

Good luck with the money you are supposed to pay us.
Reviewed 3 weeks ago
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10
Luana
Tauranga
So happy with the painless moving of my furniture from Tauranga to Wellington!
Reviewed 3 weeks ago
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8.5
Nikki
Christchurch
Positive feedback received, but no comments left.
Reviewed 1 month ago
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10
Ping
Gore
Aven Stand
Positive feedback received, but no comments left.
Reviewed 1 month ago
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6.0
Julia
Auckland
The bed and base took a few weeks to arrive from Auckland to Christchurch. It was kept in storage during this time and arrived in good condition.
Response from NZ Load Moving
Thank you for your review. We have placed your bed and mattress in storage at no extra charge and delivered them on your desired date. However, we are surprised by the star rating received.
Thank you.
Reviewed 5 months ago
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6.5
Stephanie
Dunedin
Smeg fridge Smeg fridge Smeg fridge
My sister was home all day but no one came to the door and the fridge got dropped off in her neighbour's garage. All good though. She has it and is very happy. Thank you for the delivery.
Response from NZ Load Moving
Hi there, thank you for the review, but we are really surprised by it as we delivered on the same day at the exact time we mentioned and called an hour before as you requested, to drop it off at the neighbour's garage.
Reviewed 6 months ago
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10
Erica
Christchurch
Sofa
Great team, really helpful and so good with communication! Would definitely use them again and recommend to anyone.
Reviewed 6 months ago
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10
Brendon
Springston
Positive feedback received, but no comments left.
Reviewed 7 months ago
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9.0
Jerry
Auckland
Positive feedback received, but no comments left.
Reviewed 7 months ago
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9.5
James
Auckland
1 bedroom apartment move 1 bedroom apartment move 1 bedroom apartment move 1 bedroom apartment move 1 bedroom apartment move 1 bedroom apartment move
Very good, thanks for your help.
Reviewed 7 months ago
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6.0
Pat
Feilding
Bedroom suite, Sofa Bedroom suite, Sofa Bedroom suite, Sofa
Unhelpful at the delivery end. Left heavy furniture in the hall blocking the way and told recipient to move it herself.
Response from NZ Load Moving
That's a really unfair review as we put all your stuff inside the house, but your sofa bed was bigger than the door size of your room, so it was not possible to take it inside the room without dismantling it. We put in all our efforts, so the disappointing review is really disheartening.
Reviewed 7 months ago
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9.5
Grace
Auckland
Great communication, and took good care of a fragile fabric. Would recommend!
Reviewed 8 months ago
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8.5
Amelia
Porirua
X2 rimu bedside tables X2 rimu bedside tables X2 rimu bedside tables X2 rimu bedside tables X2 rimu bedside tables X2 rimu bedside tables X2 rimu bedside tables X2 rimu bedside tables X2 rimu bedside tables X2 rimu bedside tables X2 rimu bedside tables X2 rimu bedside tables X2 rimu bedside tables X2 rimu bedside tables
It was a pleasure working with Bhupinder and his team. Communication between myself and Bhupinder could have been better, but we still managed to reach the deadline of pick up and delivery. The driver and helper picked up my goods with ease, load into the van and delivered to me the next day. They went the extra mile to walk the products up my driveway and climb my property stairs to store inside my home. I am very pleased with their help and would use them again in the future.
Reviewed 8 months ago
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7.0
Meg
Waitara
Feedback received, but no comments left.
Response from NZ Load Moving
Really disappointed with the star rating, especially when we did this job with full effort and care.
Reviewed 8 months ago
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9.5
Dawn
Christchurch
Table and 8 chairs
Positive feedback received, but no comments left.
Reviewed 8 months ago
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2.5
Linzee
Manunui
Bookshelf
These guys charged me $200 to move a small bookshelf 197kms. It took them over 24 hours to deliver from when they collected the shelves to delivering to me. When they were taking the shelves out of the truck they scraped them on both sides and have damaged them so badly leaving chunks taken out of them. When I approached them to find out why they didn't take more care they denied any responsibility and then canceled the booking so that i couldn't leave a review. These guys are crooks really rough with your stuff don't use these guys
Response from NZ Load Moving
Please tell a truthful story about your experience buying items from Trade Me. The seller hid the true condition of the bookshelf, making you believe it was in better state than it was. When you went to pick it up, it had many marks on it, which the seller claimed you were already aware of, and now they are blaming us.

This job is significantly underquoted at $199 for 197km, but we are still trying to make you happy. However, rather than expressing gratitude, you have given us several negative reviews. It seems like you might have done this intentionally, perhaps due to affiliation with a competitor. Please show respect for the people who work for you.
Reviewed 8 months ago
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7.0
Pamcak
Auckland
Good guys ,only problem was lack of communication time changed ,,,not all their fault,,,would recommend
Response from NZ Load Moving
Hi there, thank you for your review. As promised, we delivered your items on time and with great care, including upstairs delivery as quoted for door-to-door service. Therefore, we are really disappointed with the star rating.
Reviewed 8 months ago
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10
Jass
Kaiapoi
Carpet cleaner
Very professional and arrived on agreed time
Reviewed 8 months ago
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9.0
Nishat
Richmond
1 Queen bed frames, 1 Fridge, 1 washing machine, 1 tv, 3 seater couch,...
They were very helpful and arrived punctually at 8:00 am, Loading the boxes we had packed took less than an hour and they gave us a call 30 mins before the expected drop off time the following day to let us know they would be arriving soon. There was an unfortunate incident with the trucks tire getting a puncture and them needing to reschedule the pickup to a day later than originally planned, however they were very apologetic.
Reviewed 8 months ago
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10
Angela
Nelson
Bookcase Bookcase
Super easy to deal with, and great communication. Goods were delivered speedily as well.
Reviewed 8 months ago
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10
Adrien
Waiuku
Dining chairs set Dining chairs set Dining chairs set Dining chairs set Dining chairs set Dining chairs set
Startling speed and good communication. Many thanks for a great job. Highly recommended. The second time we have used this company and we will use them again as they do what they say they will do.
Reviewed 8 months ago
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10
Vanessa
Wellington
Couch
Such great communication and efficiency !! Highly recommend, thanks again !
Reviewed 8 months ago
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