Thank you for your review. We have placed your bed and mattress in storage at no extra charge and delivered them on your desired date. However, we are surprised by the star rating received.
Thank you.

Hi there, thank you for the review, but we are really surprised by it as we delivered on the same day at the exact time we mentioned and called an hour before as you requested, to drop it off at the neighbour's garage.

That's a really unfair review as we put all your stuff inside the house, but your sofa bed was bigger than the door size of your room, so it was not possible to take it inside the room without dismantling it. We put in all our efforts, so the disappointing review is really disheartening.

Really disappointed with the star rating, especially when we did this job with full effort and care.

Please tell a truthful story about your experience buying items from Trade Me. The seller hid the true condition of the bookshelf, making you believe it was in better state than it was. When you went to pick it up, it had many marks on it, which the seller claimed you were already aware of, and now they are blaming us.

This job is significantly underquoted at $199 for 197km, but we are still trying to make you happy. However, rather than expressing gratitude, you have given us several negative reviews. It seems like you might have done this intentionally, perhaps due to affiliation with a competitor. Please show respect for the people who work for you.

Hi there, thank you for your review. As promised, we delivered your items on time and with great care, including upstairs delivery as quoted for door-to-door service. Therefore, we are really disappointed with the star rating.

Thanks 😊

Thanks 😊

Thanks 😊

Hi there, thank you for your review. However, I would like to clarify a few points here:
Firstly, you accepted the quote of your own accord. We travelled from Auckland to complete your job, so it is not overpriced.
Secondly, according to your list, we moved more items for the same price, which you should appreciate.
Thanks.

Thanks, Prony. It's pleasant to work with you.

Thanks