NZ Home Movers LTD (JTL)
- New Zealand
- Rated 9.8 (Exceptional)
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WEEKLY TRIPS FROM AUCKLAND TO DUNEDIN AND RETURN - ALL CITIES IN BETWEEN # WINZ Authorized Supplier
# Trade Me Deliveries
# Moving
# Deliveries
# Storage
# City to City moves (entire country)
NZ Home Movers Limited
Over 2200 Jobs on Wise Move Alone.
We are a fast, professional, and door-to-door delivery service company based in Auckland and Christchurch, but we cover the whole of New Zealand.
With different vans (Hiace / Transit / Express Run) and 5 trucks, we are one step ahead of our competitors when it comes to service deliveries.
As a local, NZ family-owned business, we understand and value our core values and we would appreciate your business. (See our reviews.)
Our staff will tell you why they enjoy working with us. We are a fair company, locally owned and operated in NZ, and we pay our taxes and wages on time, every time.
We offer fast and friendly service at a reasonable price, with 100% focus on our customers.
Services Offered:
# WINZ Quote
# Inter-City Move
# Any Pickups or Drop-offs (including pallets)
# Flat Shifts / Removals
# Custom Deliveries
# Local Store Purchases (Collection and Delivery)
# Dangerous Goods (with all necessary licenses)
# Fragile Items
# Single or Multiple Item Drops - NATIONWIDE
We also offer EFTPOS / VISA services with a GST receipt available on request.
WINZ Quotes - Registered WINZ Supplier.
STORAGE:
We also provide storage options in Auckland, Wellington, and Christchurch for temporary storage needs.
TERMS AND CONDITIONS WHEN BOOKING VIA Wise Move - PLEASE READ CAREFULLY BEFORE BOOKING - Updated June 2021
1. All deposits are non-refundable unless the job is canceled by us. This is to compensate for the time and dates reserved specifically for your job. If NZ Home Movers (JTL) cancels the job due to unforeseen circumstances, your deposits will be fully refunded.
2. Please ensure your Wise Move inventory is as accurate as possible. We allocate trucks based on this estimate and failure to list all goods may result in additional charges or items being left behind. Last-minute capacity is often sold at a premium.
3. ALL GOODS ARE CARRIED AT THE OWNERS' RISK. WE DO NOT ACCEPT CLAIMS.
4. Goods carried into the property are taken at the owners' risk. We do not accept any liability for damages to the property at either end.
INSURANCE:
Personal effects, electronics, and household goods are deemed to be transported at the OWNERS' RISK and we do not accept claims pursuant to the Carriage of Goods Act 2015.
Should we be deemed responsible for intentionally damaging or losing items, our maximum liability will be your $200 home and contents insurance excess. You will be asked to file a claim.
We can also arrange Carrier's Liability Insurance.
* Needs to be pre-arranged with us and will incur extra costs, arranged through a third party.
* Maximum Claim for Carrier's Liability: $300 per item (beyond repair) if insurance is added.
Moving Day:
* All removals must be packed and ready to go.
* We do not assemble or disassemble furniture or move whiteware off cabinets.
* Our staff can assist in putting furniture in rooms, but this is done at the owners' risk. No liability is taken. No assembly or disassembly is included.
Television Sets:
Please note:
TVs that are not in a box are not covered by our Goods in Transit insurance if damaged. It is the customer's responsibility to box the TV (WE TAKE ALL CARE BUT).
MIRRORS:
ALL MIRRORS SHOULD BE PROFESSIONALLY PACKED. WE ARE NOT RESPONSIBLE FOR DAMAGES. WE WILL DO OUR BEST BUT NO CLAIMS WILL BE CONSIDERED.
Packed Boxes:
Please note that the maximum weight for an item is 20kg, according to OHS regulations. Customers often pack boxes that weigh 40 or 50kg, which is not acceptable. In such cases, we will not accept any claims for damages. It is the customer's responsibility to pack boxes weighing no more than 20kg and with a maximum size of 50cm x 50cm.
Packaging:
All goods are to be packaged and ready to go on Pickup Day. If goods are not packaged, we may cover them with moving blankets for the journey, but no claims will be accepted if furniture /item is damaged or arrives dirty.
Car / Bike / Motorbike Parts:
We do not accept claims for second-hand parts or fittings.
Chest of Drawers:
All chests and drawers must be empty and not filled with clothes or belongings. This makes it harder to lift and increases the risk of breakage during long trips. No claims will be accepted if boxes are filled.
Terms and Conditions for Cancellations:
In the event of cancellations or change of mind, the following applies:
Pickup cancellations 96 hours or earlier:
40% of the full booking cost.
Pickup cancellations 24 to 96 hours prior to pickup:
50% of the total cost.
Pickup cancellations 24 hours or less:
100% of the full cost.
The customer will be billed accordingly and must pay within 2 days. Failure to do so will result in the matter being referred to a debt collection agency such as Baycorp. We will also bill Wise Move for their 15% commission and any cancellation costs.
SOUTH ISLAND BOOKINGS:
If a ferry has been booked and the customer cancels, they will be liable for the full ferry costs. The above cancellation policy also applies.
When booking:
Please note that quotes are based on the inventory list provided on the Wise Move platform. We do not charge by the hour but according to the list provided by the customer. Any additional items will incur extra charges or may be left behind.
PAYMENTS:
Payments must be made on or before the delivery day. No other terms are allowed.
Unpaid Bills:
Unpaid bills will be referred to collection agencies for collection. All costs will be borne by the customer.
"BY ACCEPTING THIS QUOTE ON Wise Move, YOU AGREE TO OUR TERMS AND CONDITIONS."
Services
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Verified
- Identity
- Proof of address
- Phone number
-
Supermover
Highly rated and committed to providing the greatest service
-
Completed 2382 jobs
- Driven over 1,576,620km
- Has 100 active quotes now
Reviews
9.8
Exceptional
From 1819 reviews
Communication
9.5
Punctuality
10
Care of Goods
9.5
Professionalism
10
10
Vinnie
Christchurch
Report review
10
Finley
Auckland
Positive feedback received, but no comments left.
Reviewed
1 day ago
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10
Sacha
Nelson
These folks were awesome - pickup of a large trademe item from nelson, delivered to waikanae - easy to communicate with, turned up when they said they would, goods cared for in transit.
Reviewed
2 days ago
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10
Ross
Auckland
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10
Eskett
Lower Hutt
Very happy with the service from NZ Movers. Kept in contact and delivered on time as promised. Would definitely recommend.
Reviewed
3 days ago
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9.5
Holly
Wellington
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9.0
Iain
Auckland
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10
Christ
Auckland
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9.5
Paul
Auckland
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9.5
Stevej
Whangamatā
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10
Yves
Timaru
A+++ thank you for completing this delivery despite the extra requests
Reviewed
5 days ago
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10
Georgia
Wellington
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10
Ingatk
Nelson
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10
Mitchell
Wellington
Amazing service! So grateful to the team for making our move from Wellington to Auckland as stress free as possible.
Reviewed
1 week ago
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10
Isaac
Levin
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10
Paul
Timaru
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10
Trish
Wellington
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10
Denise
Auckland
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10
Lyn
Timaru
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10
Jennek
Auckland
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8.5
Hady
Wellington
Great team to deal with! Very accommodating and quick service at a very competitive price!
Reviewed
1 week ago
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10
Lisams
Takanini
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9.5
Sue
Porirua
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10
Admin
Palmerston North
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10
CM
Auckland
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9.0
Lauren
Lower Hutt
Generally good experience, communication was clear and prompt, pick up and delivery was exactly at the times discussed. The only issue I had was on delivery it appeared that there must have been a leak in the truck as several of my boxes were wet, luckily not too much damage was caused to those items. Despite this I would use them again.
Reviewed
2 weeks ago
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7.0
Jimmy
Auckland
Few of the items where damaged however everything got down here
Reviewed
2 weeks ago
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9.5
Alison
Christchurch
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10
Shane
Auckland
Was a good experience working with Jerald and his team, aswered all my questions, and moved things around for me to suit our needs.
Reviewed
2 weeks ago
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10
Rebecca
Palmerston North
Really great!
Great comms and easy to work with! The guys who moved my stuff were quick, careful and really lovely! So great! Thanks!!
Great comms and easy to work with! The guys who moved my stuff were quick, careful and really lovely! So great! Thanks!!
Reviewed
3 weeks ago
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