NZ Home Movers LTD (JTL)
- New Zealand
- Rated 9.8 (Exceptional)
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WEEKLY TRIPS FROM AUCKLAND TO DUNEDIN AND RETURN - ALL CITIES IN BETWEEN # WINZ Authorized Supplier
# Trade Me Deliveries
# Moving
# Deliveries
# Storage
# City to City moves (entire country)
NZ Home Movers Limited
Over 2600 Jobs on Wise Move Alone.
We are a fast, professional, and door-to-door delivery service company based in Auckland and Christchurch, but we cover the whole of New Zealand.
With different vans (Hiace / Transit / Express Run) and 5 trucks, we are one step ahead of our competitors when it comes to service deliveries.
As a local, NZ family-owned business, we understand and value our core values and we would appreciate your business. (See our reviews.)
Our staff will tell you why they enjoy working with us. We are a fair company, locally owned and operated in NZ, and we pay our taxes and wages on time, every time.
We offer fast and friendly service at a reasonable price, with 100% focus on our customers.
Services Offered:
# WINZ Quote
# Inter-City Move
# Any Pickups or Drop-offs (including pallets)
# Flat Shifts / Removals
# Custom Deliveries
# Local Store Purchases (Collection and Delivery)
# Dangerous Goods (with all necessary licenses)
# Fragile Items
# Single or Multiple Item Drops - NATIONWIDE
We also offer EFTPOS / VISA services with a GST receipt available on request.
WINZ Quotes - Registered WINZ Supplier.
STORAGE:
We also provide storage options in Auckland, Wellington, and Christchurch for temporary storage needs.
TERMS AND CONDITIONS WHEN BOOKING VIA Wise Move - PLEASE READ CAREFULLY BEFORE BOOKING - Updated June 2021
1. All deposits are non-refundable unless the job is canceled by us. This is to compensate for the time and dates reserved specifically for your job. If NZ Home Movers (JTL) cancels the job due to unforeseen circumstances, your deposits will be fully refunded.
2. Please ensure your Wise Move inventory is as accurate as possible. We allocate trucks based on this estimate and failure to list all goods may result in additional charges or items being left behind. Last-minute capacity is often sold at a premium.
3. ALL GOODS ARE CARRIED AT THE OWNERS' RISK. WE DO NOT ACCEPT CLAIMS.
4. Goods carried into the property are taken at the owners' risk. We do not accept any liability for damages to the property at either end.
INSURANCE:
Personal effects, electronics, and household goods are deemed to be transported at the OWNERS' RISK and we do not accept claims pursuant to the Carriage of Goods Act 2015.
Should we be deemed responsible for intentionally damaging or losing items, our maximum liability will be your $200 home and contents insurance excess. You will be asked to file a claim.
We can also arrange Carrier's Liability Insurance.
* Needs to be pre-arranged with us and will incur extra costs, arranged through a third party.
* Maximum Claim for Carrier's Liability: $300 per item (beyond repair) if insurance is added.
Moving Day:
* All removals must be packed and ready to go.
* We do not assemble or disassemble furniture or move whiteware off cabinets.
* Our staff can assist in putting furniture in rooms, but this is done at the owners' risk. No liability is taken. No assembly or disassembly is included.
Television Sets:
Please note:
TVs that are not in a box are not covered by our Goods in Transit insurance if damaged. It is the customer's responsibility to box the TV (WE TAKE ALL CARE BUT).
MIRRORS:
ALL MIRRORS SHOULD BE PROFESSIONALLY PACKED. WE ARE NOT RESPONSIBLE FOR DAMAGES. WE WILL DO OUR BEST BUT NO CLAIMS WILL BE CONSIDERED.
Packed Boxes:
Please note that the maximum weight for an item is 20kg, according to OHS regulations. Customers often pack boxes that weigh 40 or 50kg, which is not acceptable. In such cases, we will not accept any claims for damages. It is the customer's responsibility to pack boxes weighing no more than 20kg and with a maximum size of 50cm x 50cm.
Packaging:
All goods are to be packaged and ready to go on Pickup Day. If goods are not packaged, we may cover them with moving blankets for the journey, but no claims will be accepted if furniture /item is damaged or arrives dirty.
Car / Bike / Motorbike Parts:
We do not accept claims for second-hand parts or fittings.
Chest of Drawers:
All chests and drawers must be empty and not filled with clothes or belongings. This makes it harder to lift and increases the risk of breakage during long trips. No claims will be accepted if boxes are filled.
Terms and Conditions for Cancellations:
In the event of cancellations or change of mind, the following applies:
Pickup cancellations 96 hours or earlier:
40% of the full booking cost.
Pickup cancellations 24 to 96 hours prior to pickup:
50% of the total cost.
Pickup cancellations 24 hours or less:
100% of the full cost.
The customer will be billed accordingly and must pay within 2 days. Failure to do so will result in the matter being referred to a debt collection agency such as Baycorp. We will also bill Wise Move for their 15% commission and any cancellation costs.
SOUTH ISLAND BOOKINGS:
If a ferry has been booked and the customer cancels, they will be liable for the full ferry costs. The above cancellation policy also applies.
When booking:
Please note that quotes are based on the inventory list provided on the Wise Move platform. We do not charge by the hour but according to the list provided by the customer. Any additional items will incur extra charges or may be left behind.
PAYMENTS:
Payments must be made on or before the delivery day. No other terms are allowed.
CREDIT CARD payments have a surcharge ad imposed by banks 2.5 to 3.5 %
Unpaid Bills:
Unpaid bills will be referred to collection agencies for collection. All costs will be borne by the customer.
"BY ACCEPTING THIS QUOTE ON Wise Move, YOU AGREE TO OUR TERMS AND CONDITIONS."
Services
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Verified
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- Proof of address
- Phone number
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Supermover
Highly rated and committed to providing the greatest service
-
Completed 2809 jobs
- Driven over 1,873,390km
- Has 131 active quotes now
Reviews
9.8
Exceptional
From 2127 reviews
Communication
9.5
Punctuality
10
Care of Goods
9.5
Professionalism
10
10
Karpcl
Auckland
Report review
10
Wayne
Auckland
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9.0
Thomas
Christchurch
Positive feedback received, but no comments left.
Reviewed
4 days ago
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10
Coro8
Christchurch
Very careful and keep you in touched, I recommend this mover. Thank you !
Reviewed
5 days ago
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9.0
Hope
Dunedin
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9.5
Zahra
Dunedin
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10
Finja
Christchurch
Report review
9.0
Hannah
Dunedin
Fantastic experience with these guys. My delivery only took 2 days from bottom of South Island to north! Very thankful
Reviewed
1 week ago
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10
Carl
Auckland
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10
Simone
Auckland
Positive feedback received, but no comments left.
Reviewed
1 week ago
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10
Vicki
Wellington
Very easy to deal with, did exactly what they were meant to do! Excellent service.
Reviewed
1 week ago
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10
Rebecca
Dunedin
Great communication. Goods picked up and delivered with no hassles
Reviewed
1 week ago
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10
Louise
Auckland
Great service. Excellent communication. Delivery of a glass top table from Auckland to Wellington. Arrived on time as stated. Happy to recommend these guys.
Reviewed
1 week ago
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10
Eva
Auckland
Very helpful and decent firm to deal with. Swift communication and on time delivery. Will definitely use again.
Reviewed
1 week ago
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10
Rithirot
Wellington
Positive feedback received, but no comments left.
Reviewed
1 week ago
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10
Margaret
Wellington
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10
Frances
Dunedin
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10
Brendon
Kaiapoi
Great on all levels, recommended to all, i will be a repeat customer in future, give them a go!. Cheers Brendon.
Reviewed
1 week ago
Report review
10
Miriam
Auckland
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10
Pretima
Auckland
Fantastic speedy service
Would definitely recommend to others
Would definitely recommend to others
Reviewed
2 weeks ago
Report review
10
Barbara
Wellington
I couldn’t believe how easy this was! Posted what I wanted (two beds moved from Wellington to Blenheim) and within 30 mins I had three quotes. All were reasonable so I picked the most convenient and the beds were picked up and delivered in two days. Highly recommend.
Reviewed
2 weeks ago
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10
Kenneth
Auckland
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6.5
Victor
Orewa
We move from Auckland to Christchurch and we had good communication with the movers, they kept us updated with information. We knew some of our items would be delayed because of ferry issues, but they got delayed much longer than planned.
The price was decent but most of our furniture were either dented, scratched or ripped when they arrived and one big mirror had broke in half.
The price was decent but most of our furniture were either dented, scratched or ripped when they arrived and one big mirror had broke in half.
Reply from NZ Home Movers LTD (JTL)
My apologies for the delay mate.Just a point to note is that we delviered all your items on inventory list as discussed on the day t was needed.
Pot plants x 3 and 1x outdoor furniture set was delviered 3 weeks later as we absolutely had no space and as discussed sent them on our shuttle truck FOC. These items were done as a courtesy. Any other mover may have left it behind but I thought you said you were OK If it came a bit later.
Anyways my apologes
Reviewed
2 weeks ago
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10
Rhowie
Kumeū
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10
Andy
Auckland
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10
Dpsgam
Auckland
Great service for transferring my belongings from Auckland to Wellington. The driver, Vicky, was friendly, professional, and highly skilled, even navigating the truck on a narrow, steep road in Wellington.
Reviewed
2 weeks ago
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10
Alanza
Wellington
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10
Vanessa
Taupō
Highly recommend Jerald and his team, trusted, professional and good communication!
Reviewed
2 weeks ago
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9.5
Jason
Auckland
Positive feedback received, but no comments left.
Reviewed
2 weeks ago
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10
Graeme
Whanganui
These guys are great. They communicate well and update as they go. I'll use them again.
Reviewed
2 weeks ago
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