Load Carrier

Hi Sandy,

It wasn't us who messaged you; it was Wisemove. Whenever a carrier updates their quote, Wisemove sends a message to the customer.

I offered a lower quote but later updated my quote as it was not worthwhile, and clearly, you didn't see the new quote before accepting.

The price cannot be changed once the booking has been made, which clearly means you accepted the new price we quoted, so it's not our fault.

You should have communicated this before accepting the quote, and we could have lowered it.

There is not a single message where you mentioned that you needed packing/wrapping.

Regarding communication, we always sent you texts and kept you updated, but you never wanted to communicate if you were unhappy with something and were waiting to put everything in the review.

Thanks

Thanks Sean for your review.

You never mentioned that you need delivery on a specific date or time. Also you didn't tell us your work hours.
We picked up and delivered on the same day and communicated the time and kept you updated.
Infact it was you who "assumed" that the job will be done on a specific date and time which you never communicated.
"I thought it was Monday pick up Tuesday delivery?" -your exact words.