Hamilton Movers Limited

Communication was terrible, it worked out in the end but I was left thinking the company was a scam, I thought WiseMove would be the communicators, but just the introducers, so left with limited communication with a House Moving Company that are not geared up for communications efficiently (no tracking etc).
Price seemed fair though, and the guys that actually delivered the parcel were Professional and courteous, and also called 15mins before the actually delivery.
IF the communication was better, I would recommend, but I had to keep calling to find out what was happening (when they would pick up, when they would deliver etc).

Very impressed

The men who moved my belongings were friendly, helpful, willing and they worked tirelessly. I was frustrated by the forms for signing - there were changes needed to the original list of goods, (my, fault as I totally underestimated, quantities and so on) and the woman I spoke with on the phone was very patient and pleasant but when asked to sign off on the changed list I was repeatedly sent the original list. I was disappointed that the night before pick up times had been changed to the afternoon. This was a problem because based on previous assurances I had carpet cleaners due at 1.30pm. I phoned to discuss at least 3 times, nobody answered nor returned my call. Emails were sent and finally a revised time was offered, between 11- 12am. - the truck arrived after 1pm, and pickup was completed around 3.30pm. Pretty stressful for drivers, cleaners and me.
I stress, however the men shifting were great loading and unloading.
Regards
Lorraine

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First class friendly efficient and reliable. Highly recommended.

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You made a stressful move so much easier for mum. Truely grateful.

Took weeks to get relocated and were hard to get hold of. I made payment early before relocation was carried out and it was up to 4 weeks after they finally moved it after multiple follow ups from my end to ask when they were going to do the job.

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Delivery of car from North Is to South. Sadly there was not much communication in regards to the car delivery. I only knew the car was picked up from delivery address from the person at property. I had to ring and message movers to find out that it had been picked up on the Wednesday night as the transaction was put as high because I really needed the vehicle so could possibly expect it on Monday. I called again on the Friday and got through in the afternoon and was able to confirm if my deposit had been received, was also told would receive a call between 5-8pm that night in regards to the delivery/ferry crossing. Never received a call. Rang Monday morning and was told would be delivered Wednesday due to delays- which I understood as it was terrible weather that weekend. Got a text Tuesday at 9pm saying delivery between 12-2pm. Got the call Wednesday in regards to delivery address I had provided. It was a large car park so plenty of room to off load. The car was unloaded 2 blocks over in a small car park behind the 4 square which is abit tight and pokey. I walked over and met the truck driver and picked it up from there.
The people I spoke to were lovely and I am grateful for the service that they provided. I just feel that a little more effort into communication even in the form of a text message could go a long way in keeping clients informed especially when the weekend is approaching and arrangements have to be made to get to the delivery address etc. Thank you.

very delayed for delivery😞😞😞

Terrible and said will refund money but not happened

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Really happy with the service thanks

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Terrible service, no communication
Constantly lied to about the were abouts of the vehicle. They drove the vehicle on the rd to their depot when the vehicle was not road legal.

Absolutely amazing team. They worked so fast and were so friendly.
Our furniture arrived in amazing time with no damage

Delivered my spa damaged, then ghosted me 😟

I was very impressed with all aspects of Hamilton’s Movers service. A very easy & positive experience getting my car relocated from Auckland to Queenstown thank you.

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This was a tough move in horrendous weather across the Cook Strait. They did it wonderfully. Showed up on time and communicated really well.

GREAT SERVICE - HIGHLY RECOMMEND TO USE THEM :)

Good Communication, good price. Job well done !

Very happy thank you.

Great to work with

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Positive feedback received, but no comments left.

Positive feedback received, but no comments left.