Moved a three bed two bathroom house from Auckland to Birkenhead. Excellent communication via email beforehand. All three movers were kind, respectful and lovely to work with. They kept in touch and arrived early for the job. I’d thoroughly recommend.
The movers are fine. They were polite and hard working kids. However, the company didn't really do a good job with the logistics side of things. The truck that they used was quite big but there was no ramp. The kids had to pick up our furnitures and other heavy appliances which is far from ideal. Because of the difficulty they had to face, a lot of our stuff didn't fit into the truck and I ended up having to make multile trips to get the remaining items. Not to mention that there were no straps in the truck too. The company also didn't mention to the kids that there would be stairs at the new property. Which I think is a crucial information to pass on to the movers. I used a different moving company exactly the year before and the experience was so different. I have to give 5 stars to their movers because despite everything they always polite and tried their best to help. However I have to give 1 star for the company for not putting the kids in a position to succeed.
The boys were EXCEPTIONAL! They were punctual, very professional and took great care of all the goods and very helpful. They even hooked up my washing machine for me. Highly recommend them and will definitely use them again if I move. Thank you!
Yakov and his team were amazing. Good communication, punctual, friendly and efficient. Carried all the furniture up and down all the stairs without any fuss. Made the whole moving experience easy and stress free. 5 stars recommended!