Not awesome. Do not recommend. Forgot my washing machine and didnt
Response from Express Transport
Hi Dan
I am very surprised and disappointed with this feedback as I made every effort to handle the job professionally and resolve your concerns. Before leaving, I asked you to check the property thoroughly and no issue regarding the washing machine was raised at that time.
Once you later informed me, I also offered to return at my own cost to assist and resolve the matter. In addition, I provided a discount in good faith, which was agreed upon, and I accepted a lower payment than the original quoted amount even it went completely my fault .
Given the efforts made to assist and resolve the situation professionally, I feel this review does not fairly reflect the overall service provided.
We’ll all the best for future endeavours