They forgot half my packet..., not good English, so was hard to understand what they were going to do about it.. However they did sort it out in good time..
Response from Ecoshifter Totara
Thank you, Marcus, for your feedback. Your feedback is invaluable in improving our services. We apologise for the inconvenience caused. During loading, we forgot the screen as it was raining heavily and quite dark that day. This was an honest mistake and could have happened to anyone. We communicated as early as possible about this despite it being the weekend and shipped the leftover order at the earliest convenience with utmost care. Once again, please accept my sincere apology. We hope to work with you again and deliver a better experience.