BT Carriers

So professional and good at what they do! Made life so easy, and went above and beyond. Cheers!

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Nice guys. the experience shows.

Brandan and his team were such nice guys and super efficient at the job! Highly recommend

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Brandon and team were fabulous, fast, professional and even cheerful ! Super careful with the furniture and quick to offer solutions when there was a tricky staircase vs bed frame moment. I’m very thankful and highly recommend these guys.

Recommended movers!

Excellent attention, fast service and professional guys! Second time and I would recommend them again!

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The BT team were great. Quick, careful with items and really good communication. 100% would use again

Excellent service from Brendon and the team and prompt communication. Keep up the good work!

Brandon and team did an excellent job, we requested for additional pick up from TSB living they accomodate it too with a little extra cost but very reasonable and excellent service, highly recommend Brandon and his crew

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The best movers we’ve had. Professional, friendly, easy to communicate. Highly recommended.

Good service thank you

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Booked weeks in advance, Brandon confirmed booking. Promptly called me at 7am the next day to arrange particulars. All seemed fine!

On the day of move, Brandon messaged me in the morning saying that it's impractical to move me as he'll not be in my area around the time. He didn't want to make a return trip to the area. Asked me if i could do hours earlier, which I couldn't commit to - Maybe if he had reached out earlier I could have accommodated this. Proceeded to tell me how diesel is expensive and his boys wanted to have a beer, since it was friday.

He keep texting about how the "boys" didn't think the fixed price he quoted was high enough... I reluctantly agreed to a 25% higher price as i didn't want the added stress of finding a new mover on the same day of my move. I thought this had finally been settled and i could continue with my work day.

But he kept trying to change the time to make it more convenient for other bookings he had that day, flaked on the confirmation even after we had agreed to a higher price. Eventually i had enough, i didn't trust the guy with my booking, my belongings or even to do what he said he would do. I went with a new mover and paid double the price for the peace of mind. New guy was fantastic, really put into perspective how inconsiderate Brandon was.

After i sent messages to Brandon to cancel, it didn't end there. Guy continued to insistently call me and send messages saying we could still make it work.

Horrendous experience with BT Carriers, if you stumble across this review you're lucky! Feel sorry for anyone that will engage them in the future.

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Great communication and even better job completed

Very helpful, prompt, and careful with the goods

Brendon and his colleagues were amazing and focused. Thank you

They did my delivery on the day I wanted and all the gear was delivered without damage which is the main thing.
However they didnt respond to my messages on wisemove and they changed the time of delivery twice which was annoying when I needed to coordinate the delivery time with other people and ensure our dog didn't get in the way etc.
They wanted me to send a screenshot of the payment immediately after the delivery which was a bit strange.

Excellent, efficient, economical and friendly service. Highly recommended. Thank you!

Can’t recommend highly enough. Brandon went out of his way to make pick up and delivery work for everyone and was so friendly and kind with it. Such a great experience. Thanks guys 🙏

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Nice guys, worked hard.

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