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Ace Movers

New Zealand
Rated 9.9 (Exceptional)

# WINZ Authorized Supplier
# Trade Me Deliveries
# Moving
# Deliveries
# Storage
# City to City moves (entire country)

Ace Moving Ltd

We are a fast, professional, and door-to-door delivery service company that covers the whole of New Zealand.

We are one step ahead of our competitors when it comes to service deliveries.

As a local, NZ family-owned business, we understand and value our core values and we would appreciate your business. (See our reviews.)

Our staff will tell you why they enjoy working with us.

We offer fast and friendly service at a reasonable price, with 100% focus on our customers.

Services Offered:
# WINZ Quote
# Inter-City Move
# Any Pickups or Drop-offs (including pallets)
# Flat Shifts / Removals
# Custom Deliveries
# Local Store Purchases (Collection and Delivery)
# Fragile Items
# Single or Multiple Item Drops - NATIONWIDE

WINZ Quotes - Registered WINZ Supplier.

TERMS AND CONDITIONS WHEN BOOKING VIA Wise Move - PLEASE READ CAREFULLY BEFORE BOOKING - Updated June 2021

1. All deposits are non-refundable unless the job is canceled by us. This is to compensate for the time and dates reserved specifically for your job. If Ace Movers cancels the job due to unforeseen circumstances, your deposits will be fully refunded.

2. Please ensure your Wise Move inventory is as accurate as possible. We allocate trucks based on this estimate and failure to list all goods may result in additional charges or items being left behind. Last-minute capacity is often sold at a premium.

3. ALL GOODS ARE CARRIED AT THE OWNERS' RISK. WE DO NOT ACCEPT CLAIMS.

4. Goods carried into the property are taken at the owners' risk. We do not accept any liability for damages to the property at either end.

INSURANCE:

Personal effects, electronics, and household goods are deemed to be transported at the OWNERS' RISK and we do not accept claims pursuant to the Carriage of Goods Act 2015.

Should we be deemed responsible for intentionally damaging or losing items, our maximum liability will be your $200 home and contents insurance excess. You will be asked to file a claim.

Moving Day:
* All removals must be packed and ready to go.
* We do not assemble or disassemble furniture or move whiteware off cabinets.
* Our staff can assist in putting furniture in rooms, but this is done at the owners' risk. No liability is taken. No assembly or disassembly is included.

Television Sets:
Please note:
TVs that are not in a box are not covered by our Goods in Transit insurance if damaged. It is the customer's responsibility to box the TV (WE TAKE ALL CARE BUT).

MIRRORS:
ALL MIRRORS SHOULD BE PROFESSIONALLY PACKED. WE ARE NOT RESPONSIBLE FOR DAMAGES. WE WILL DO OUR BEST BUT NO CLAIMS WILL BE CONSIDERED.

Packed Boxes:
Please note that the maximum weight for an item is 20kg, according to OHS regulations. Customers often pack boxes that weigh 40 or 50kg, which is not acceptable. In such cases, we will not accept any claims for damages. It is the customer's responsibility to pack boxes weighing no more than 20kg and with a maximum size of 50cm x 50cm.

Packaging:
All goods are to be packaged and ready to go on Pickup Day. If goods are not packaged, we may cover them with moving blankets for the journey, but no claims will be accepted if furniture /item is damaged or arrives dirty.

Car / Bike / Motorbike Parts:

We do not accept claims for second-hand parts or fittings.

Chest of Drawers:
All chests and drawers must be empty and not filled with clothes or belongings. This makes it harder to lift and increases the risk of breakage during long trips. No claims will be accepted if boxes are filled.

Terms and Conditions for Cancellations:

In the event of cancellations or change of mind, the following applies:

Pickup cancellations 96 hours or earlier:
40% of the full booking cost.

Pickup cancellations 24 to 96 hours prior to pickup:
50% of the total cost.

Pickup cancellations 24 hours or less:
100% of the full cost.

The customer will be billed accordingly and must pay within 2 days. Failure to do so will result in the matter being referred to a debt collection agency such as Baycorp. We will also bill Wise Move for their 15% commission and any cancellation costs.

SOUTH ISLAND BOOKINGS:

If a ferry has been booked and the customer cancels, they will be liable for the full ferry costs. The above cancellation policy also applies.

When booking:
Please note that quotes are based on the inventory list provided on the Wise Move platform. We do not charge by the hour but according to the list provided by the customer. Any additional items will incur extra charges or may be left behind.

PAYMENTS:
Payments must be made on or before the delivery day. No other terms are allowed.

Unpaid Bills:
Unpaid bills will be referred to collection agencies for collection. All costs will be borne by the customer.

"BY ACCEPTING THIS QUOTE ON Wise Move, YOU AGREE TO OUR TERMS AND CONDITIONS."

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Supermover
Highly rated and committed to providing the greatest service

Supermover
Recognising the best in industry

Ace Movers is a supermover, highly rated and committed to providing the greatest service.

A Supermover is someone who goes above and beyond in their services and is a shining example of how a Mover should be.
Completed 219 jobs
- Driven over 42,716km
Has 68 active quotes now

9.9

Exceptional

From 173 reviews

Communication

Punctuality

Care of Goods

Professionalism

William

Palmerston North

Storage unit with furniture. Approximately 50 cubic metre could be mor...

Ace Movers was very professional, friendly, and prompt. Their communication was excellent. They were flexible, worked around my schedule, and delivered when they said they would. I wouldn't hesitate to use them for your move.

Reviewed 5 days ago

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Rose

Karaka

Stand up freezer

Positive feedback received, but no comments left.

Reviewed 2 weeks ago

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Michelle

Whangarei

Storage move

Excellent communication and everything was loaded and packed into my shipping container with care. Nothing moved during shipping so i am a very happy customer thank you

Reviewed 2 weeks ago

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Lym900

Gisborne

3 bedroom house move

Positive feedback received, but no comments left.

Reviewed 2 weeks ago

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Annabelle

Auckland

Large wooden chair

Amandeep was fantastic. Even though there was confusion from my end of the pick up address he was very understanding and patient and kept in communication throughout. I would totally recommend this service

Reviewed 2 weeks ago

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Sam

Auckland

Dining Table

Positive feedback received, but no comments left.

Reviewed 3 weeks ago

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Holly

Wellington

1 bedroom house move

Positive feedback received, but no comments left.

Reviewed 3 weeks ago

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Teressa

Lower Hutt

1 bed household

Ace Movers helped me relocate from Wellington to Northland, and I'm so grateful for all their help. They made it look so easy! Would highly recommend.

Reviewed 3 weeks ago

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Lesley

Matapouri

Coffee table, Cartons, Suitcases, Table lamp

Great service, would use again

Reviewed 3 weeks ago

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9.0

Ian

Hamilton

Sofa 2.35 x.92 x .80, sofa bed 1.85 x .94 x.67

Ace made the process easy and affordable. Good communication and coordination at both ends. They took the worry and uncertainty out of the move for me and kept me well informed at every step of the process.

Reviewed 4 weeks ago

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Olga

Auckland

Massage chair

Ace Movers were absolutely fantastic! They clearly communicated the pick-up and drop-off times as well as the terms of engagement. They picked up the item from one island incredibly quickly and delivered it across the country without any issues or hassle. I could not recommend them highly enough!

Reviewed 1 month ago

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Permie

Paraparaumu

Queen bed frame, Dimensions: W1538mm x Headboard height 1760mm Tailboa...