A1 TOW

Get Prices Get no-obligation quotes.  (All Covered. No Hassle.)
Hi, we are based in Wellington and move all over New Zealand. We move everything as we have a fleet of trailers, tow trucks, box trucks, and more. We are available on the customer's request and very flexible with dates. We are fully GST registered and insured for all loads and trailers.

Our motive is to move you cheaply and safely.

We'll see you soon to help you move.

Reviews

9.3
Excellent
From 17 reviews
Communication
9.5
Punctuality
9
Care of Goods
9.5
Professionalism
9.5
10
Marius
Greytown
Excellent service
Reviewed 3 days ago
Report review
9.0
John
Hamilton
Accommodated my needs very well
Reviewed 3 weeks ago
Report review
8.0
Diana
Auckland
Positive feedback received, but no comments left.
Reviewed 3 weeks ago
Report review
10
Puppyt
Te Horo Beach
Really easy. Moved our old camper from one end of the North Island to the other. Reasonable price, the best communication from these guys. Thanks.
Reviewed 3 weeks ago
Report review
3.5
Kate
Auckland
DO NOT USE A1 TOW!!!!!

They were a big hassle, inadequate communication, annoyed my sellers by changing pick up times more than once.... the guys in the truck were clearly lost in AKL and more than a tad useless.

Items arrived in Wgtn on Monday, during the day when all the blokes in the household were out working. Immediately transporters complained items too heavy - access too difficult - needed more money for more people to come and help.

I asked them to leave the items by the letterbox - down a path 5 metres from the truck - No this was too hard, not possible, pay more money, or they could dump items on the street.

Paid more money, 4 fairly useless blokes scrambled and squealed in a pathetic manner with inadequate skills to manipulate items.

If they had delivered on the Friday, Saturday or Sunday all the blokes from our household would have moved the items in.

Delivering without notice created a situation where we forced to pay extra money and put up with pathetic behaviour which was clearly aimed to money gouge.

Once items were in the house and I thought I'd seen the back of them, but no - they demanded payment immediately in cash, stood over me inside my hallway - as a woman I found them rude and aggressive, using the fact no blokes were at home to intimidate me.

I paid bill once they left, then next day Avneet calling and texting incessantly demanding payment.

Again I had to waste time when I got home from work to "prove" payment had been made....fffs

Excellent communication when they want $.

Keep away unless you want to waste time on these fools.
Reply from A1 TOW
Firstly, regarding communication, we were punctual, but coordinating with your pickup times was challenging because they were all far apart and had different schedules, and there were always excuses every time we called.

We did advise you that as soon as we arrived in Wellington, we would call you, and we did.

You called us and I said the boys would be there within an hour, and they were.

Coming back to the topic of the load, incorrect information was given. The load was very heavy and required three to four people to load and unload. Not all correct information was provided, such as narrow steps and slippery pathways.

We did our best during the pickup, but dropping off was risky, and we did ask and advise that we needed more manpower.

We help our customers and go out of our way, but we do not risk the safety of our team.

Please think twice for next time and do provide full and clear instructions and information for all of us; this will help.

I will never say, as you mentioned, that I don't take your jobs.

As we are all human, we all have ups and downs, and we should work together instead of judging and pulling each other down. Let's help each other to grow.
Reviewed 3 weeks ago
Report review
10
Vena
Silverdale
Very good very happy
Reviewed 3 weeks ago
Report review
10
Puru
Auckland
Positive feedback received, but no comments left.
Reviewed 3 weeks ago
Report review
10
Issac
Hikurangi
Awesome crew job well done ,thanks alot A1 towing excellent +++++
Reviewed 3 weeks ago
Report review
10
Bond
Featherston
Great Service. Thanks A1.
Reviewed 3 weeks ago
Report review
10
Sofia
Wellington
Positive feedback received, but no comments left.
Reviewed 3 weeks ago
Report review
8.5
Philothea
Lower Hutt
Wonderful helpers very friendly & well executed & efficient- they were running a little late (10 mins) but rang to let me know.
Happy to use our padding to protect bookshelf when moving.
Would recommend
Reviewed 1 month ago
Report review
10
Mo
Auckland
It was a great experience having Avi and his team handle the move, and would certainly contact them for future moves
Reviewed 1 month ago
Report review
10
Alex
Wellington
Avneet was very prompt, with great communication and everything was zero hassle. Would thoroughly recommend.
Reviewed 1 month ago
Report review
10
Aaron
Wellington
Great team, easy move
Reviewed 1 month ago
Report review
10
Wendy
Wellington
Avneet went out of his way to make sure this was executed correctly and within timeframes requested. Thanks very much for making my life so much easier. Would certainly use again if the need arose and will recommend to my friends.
Reviewed 1 month ago
Report review
10
Ravi
Auckland
Best one
Reviewed 1 month ago
Report review
9.0
Jules
Wellington
Positive feedback received, but no comments left.
Reviewed 1 month ago
Report review
Login to see all 17 reviews