My $7000 bed was thrown into the back of his van squashed in with heavy items placed on top of the innerspring mattress. No care taken and given he was paid $170 to transport it, I would expect that my items would be treated with respect and transported with care. It is disgusting to treat other peoples belongings like that, and he brushed me off when I mentioned it when I saw how it was placed in his van when he delivered it saying it wasn’t like that for long. It shouldn’t have been thrown in like that for any amount of time! I would not recommend! Beware!
Reply from NZ Best Van Move
"Kia ora, I am sorry to hear that you are unhappy. However, I have checked with my colleague and we did our best in completing the job for you. We also included the task of moving your headboard at no additional cost. The quote of $170 for transferring a super King bed from Hamilton to Auckland is incredibly reasonable. If there is any damage, please do not hesitate to bring it to my attention and we will take full responsibility. It is important to note that we have completed 1448 jobs with excellent reviews, proving that actions speak louder than words. Once again, thank you for choosing our services."
Reviewed
1 week ago